Terms and Conditions

Terms and Conditions

Welcome to Tanu Organic! We’re excited to have you as part of our community. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please take a moment to read through them.

1. Acceptance of Terms

By accessing or using the website (www.tanuorganic.com) and purchasing products from us, you agree to be bound by these Terms and Conditions, including our Privacy Policy. If you do not agree to these terms, please do not use our website or purchase from us.

2. Products and Availability

  • Product Information: We make every effort to display the products on our website as accurately as possible. However, we do not guarantee that product descriptions, images, or other content are error-free.
  • Product Availability: While we strive to keep our products in stock, availability may change. We reserve the right to limit quantities of products purchased per person or per order.
  • Pricing: Prices listed on the website are in rupess and may be subject to change without notice. Taxes and shipping charges will be added at checkout.

3. Order Acceptance and Payment

  • Order Confirmation: After placing an order, you will receive an order confirmation email. This is not an acceptance of your order, but an acknowledgment that we have received it.
  • Payment: Payments must be made at the time of purchase using our available payment methods (Credit/Debit Cards, PayPal, etc.). By submitting your payment, you authorize us to process the payment for the amount specified.
  • Order Cancellation: Once an order is placed, it may not be canceled or changed unless there is an issue with the product or the order. Please contact us immediately if there is an issue with your order.

 

4. Shipping and Delivery

  • Shipping Policy: We offer shipping to india. Shipping costs and delivery times will vary based on your location and the shipping method chosen at checkout.
  • Delivery Times: Delivery times are estimates and may vary. We do our best to ship orders within 4-5 business days, but delays may occur due to factors beyond our control, such as weather or carrier issues.
  • Damaged Goods: If your order arrives damaged, please contact us within 4-6 days of receipt with pictures of the damaged items, and we will assist in resolving the issue.

5. Returns and Refunds

  • Return Policy: Due to the nature of our products, we do not accept returns or exchanges unless the product is defective or damaged upon arrival.
  • Refunds: If you are eligible for a refund, we will issue it to your original payment method. Refunds may take 4-6 business days to process, depending on your payment provider.

6. Use of Products

  • Product Usage: The products sold on our website are intended for personal use only. They should be used as directed. If you have any allergies or sensitivities, we recommend reviewing the ingredient list or consulting a healthcare professional before using any product.
  • Liability: Tanu Organic is not responsible for any allergic reactions or adverse effects caused by misuse or improper use of our products. We advise conducting a patch test before full use of any new product.

 

7. Intellectual Property

All content on the Tanu Organic website, including product descriptions, logos, images, and text, is the intellectual property of Tanu Organic and is protected by copyright and trademark laws. You may not use or reproduce any content from this site without explicit permission.

8. Privacy Policy

Your privacy is important to us. By using our website, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Limitations of Liability

Tanu Organic is not liable for any damages arising from the use of, or inability to use, our website or products, including but not limited to direct, indirect, incidental, or consequential damages. We are not responsible for any errors in product descriptions or information provided on the website.

10. Changes to Terms and Conditions

We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page, and the "Last Updated" date will be updated accordingly. We encourage you to review this page periodically.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India, and any disputes will be resolved in the courts of [Jurisdiction].

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: tanuorganic@gmail.com
Phone: 9500918399
Address: No. 8, balaji nagar, new saram, Puducherry, Puducherry, India 605013

By using our site and placing an order, you acknowledge that you have read and agree to these Terms and Conditions. Thank you for choosing Tanu Organic—we’re excited to support your natural wellness journey!