Payment Policy

Payment Policy – Tanu Organic 

At Tanu Organic, we ensure a safe, secure, and seamless payment experience for our customers. We use Razorpay, a trusted payment gateway, to process transactions securely.

Accepted Payment Methods:

✔️ Credit & Debit Cards (Visa, MasterCard, Rupay, etc.)
✔️ UPI & Wallets (Google Pay, PhonePe, Paytm, etc.)
✔️ Net Banking (All major banks supported)
✔️ EMI & Pay Later Options (Subject to eligibility)

Payment Confirmation:

• Once your payment is successfully processed, you will receive an order confirmation email/SMS with details of your purchase.
• If you do not receive a confirmation within 24 hours, please contact our support team.

Refund & Cancellation Policy:

• Orders cannot be canceled once confirmed.
• In case of duplicate payments or failed transactions, refunds (if applicable) will be processed within 5-7 business days via the original payment method.

Security & Privacy:

• Razorpay ensures end-to-end encryption for all transactions, keeping your payment details secure.
• We do not store your payment details on our platform.

For any payment-related queries, feel free to contact us at 

Email: tanuorgainic@gmail.com
Phone: 9500918399
Address: No. 8, balaji nagar, new saram, Puducherry, Puducherry, India 605013